Last updated: January 2025
Privacy Policy
1. Information We Collect
When you use WhipAlgo, we may collect:
- Name and email address (for account creation and billing)
- Payment information (processed securely via our payment provider — we do not store card details)
- TradingView username (to grant indicator access)
- Usage data and website analytics (pages visited, time on site)
2. How We Use Your Information
We use collected information to:
- Provide and manage your subscription access
- Send billing receipts and service updates
- Respond to support requests
- Improve Service and website
We do not sell your personal data to any third party.
3. Data Storage and Security
Your data is stored securely and protected using industry-standard encryption. We retain your data for as long as your account is active, or as required by law.
4. Cookies
We use essential cookies to maintain your session and preference settings. Analytics cookies (if used) help us understand site traffic. You may disable cookies in your browser settings, which may affect certain site functionality.
5. Third-Party Services
We use following third-party services which have their own privacy policies:
- Payment processor (e.g., Stripe) for billing
- TradingView for indicator delivery
- Email service provider for transactional emails
6. Your Rights
You have the right to:
- Access personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of non-essential communications at any time
7. Children's Privacy
WhipAlgo is not intended for users under age of 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on our website.
9. Contact
For privacy-related questions or requests, contact us at privacy@whipalgo.com.